Privacy Policy

We use the information we collect for the following purposes:

• Service Provision: To provide our AI-powered mathematics tutoring services, generate solutions, and deliver personalized learning experiences
• Account Management: To create and manage your account, process payments, and provide customer support
• Service Improvement: To analyze usage patterns, improve our AI algorithms, and enhance the quality of our solutions
• Communication: To send you important updates, respond to your inquiries, and provide educational content
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Research: To conduct research and development to improve our educational technology

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Safety and Security: We may share information to protect the safety and security of our users, platform, or the public
• Consent: We may share information with your explicit consent for specific purposes

All third-party service providers are contractually obligated to protect your information and use it only for the specified purposes.

We implement comprehensive security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols
• Access Controls: Strict access controls limit who can access your personal information
• Regular Audits: We conduct regular security audits and assessments
• Secure Infrastructure: Our platform is hosted on secure, reliable cloud infrastructure
• Employee Training: Our team receives regular training on data protection and privacy
• Incident Response: We have procedures in place to respond to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Portability: You can request a copy of your data in a portable format
• Objection: You can object to certain processing of your personal information
• Withdrawal: You can withdraw consent for processing based on consent
• Complaint: You can lodge a complaint with relevant data protection authorities

To exercise these rights, please contact us at contact@askmathai.com

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period after deactivation
• Usage Data: Retained for service improvement and analytics purposes
• Legal Requirements: Retained as required by applicable laws and regulations
• Security: Retained for security and fraud prevention purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraud and security threats

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Your information may be transferred to and processed in countries other than your own:

• We ensure appropriate safeguards are in place for international transfers
• We comply with applicable data protection laws and regulations
• We use standard contractual clauses and other approved transfer mechanisms
• We maintain the same level of protection regardless of where your data is processed

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws:

• We will notify you of material changes through our platform or email
• The updated policy will be effective immediately upon posting
• Your continued use of our services constitutes acceptance of the updated policy
• We encourage you to review this policy periodically

If you have any questions about this Privacy Policy or our data practices, please contact us: